Sunday, July 22, 2018Register  Login
2018 Spirit and Spencer Vendor Policy Manuals - Thursday, November 09, 2017
The 2018 Spirit Halloween and Spencer Vendor Policy Manuals are now available for downloading.

**If the folders do not appear on the left hand side of the screen, please contact Stephanie Balmer or R.J. Amato for Spirit and Chris McMahon for Spencer's to receive the trouble shooting guide from Section 1.5 of the policy.  

Missing RN/CA# - Wednesday, November 30, 2016
Starting March 1st, 2017, required items missing the RN or CA# will be issued a chargeback. Refer to Regulatory Compliance (Spencer Policy Section 2.7) (Spirit Policy Section 2.8) and /or Direct Import Classification Procedures Section 4.3 for requirements.  

Spencer Gifts Domestic ASN policy - Monday, October 31, 2016
The Spencer Gifts Domestic ASN policy has been updated. Please review it in its entirety. Effective January 2017, non-compliance will be issued a chargeback. Please contact your buying team with any questions.  

UCC 128 Labels are no longer required starting June 2016 for Spencer's orders - Friday, May 13, 2016
This will apply to all orders that have a warehouse due date starting June 6, 2016. Please see Spencer policy section 3.3 for further details. Refer to the new carton markings in section 3.1. For any questions, please email  

Document Delay Penalty Program: - Wednesday, May 04, 2016
Effective 5/15/2016 Spencer/Spirit will be imposing chargebacks for all commercial documentation, commercial invoice/packing list, that are not submitted to our overseas consolidator, APLL, within 72 hours after ETD. Refer to Direct Import Routing Guide for a breakdown of charges. 

NEW MSDS POLICY - Friday, April 15, 2016
If any Vendor supplied product falls under ORM-D/Limited quantity or any other hazardous classification, an MSDS (Material Safety Data Sheet) must be forwarded to Spencer/Spirit Logistics Department from the manufacturer before or at time of shipping. When submitting an MSDS please email to with the following in the subject line “MSDS for PO ______, SKU ______, Product ______ for Vendor _______”. Please ensure that the MSDS is attached to the email with the following naming logic “MSDS for SKU ______ Product _______”. Non-compliance will result in a Vendor chargeback of $300.00 plus any fines or penalties incurred by Spencer/Spirit as a result of non-compliance. 

Appointment Plus Instructions for Charlotte NC Deliveries - Monday, June 01, 2015

All Spencer / Spirit vendors and/or carriers, regardless if the PO is prepaid or collect, MUST ESTABLISH a delivery appointment utilizing “Appointment Plus” at the time of pick up and/or estimated delivery date when delivering to our Charlotte, NC warehouse.  Please use the following link to access the “Appointment Plus” system:    Please have PO number(s), carton,  and/or skid count available in order to set the appointment.  Do not email or fax an appointment request.

 Contact Information: 

Spencer Gifts Distribution Center
Attn:  Receiving Department                      
10627 Nations Ford Road                              
Charlotte, N.C. 28273                                    
Phone: (704) 588-3545 Ext. 3166                                                                               
Phone: (704) 583-9051

Code of Conduct for Manufacturers - Tuesday, March 03, 2015


Code of Conduct for Manufacturers

 read more ...

Canada Labeling Violations - Thursday, August 01, 2013


Starting September 21, 2013 Spencer Gifts, LLC will issue chargebacks for non-compliance labeling issue(s) with penalty of $1000 per occurrence. If item(s) are found non-compliant at store level by the inspectors, the vendor is responsible for the full discard and all associated cost.